FAQs

Getting offline in nature sounds cool, but you need more information before you can book your escape. We get it. Read the answers below to ease your mind.

Can’t find what you’re looking for? No worries - drop us an email at hello@sollo.life, and we’ll answer all your questions in no time.

You've searched the whole website and can't find where the cabins are located?? Well, curious one, sorry we're keeping that part a secret. Only those who dare to get out there know where it is... It's all part of the fun - you close your laptop on a normal (exhausting) day and head out to who knows where, you only know it'll be epic. Adventure awaits.

Before your arrival date, you will receive an email with all the instructions to get there.

Think of it like a treasure map, but instead of gold, you’ll find peace, quiet, and maybe a curious squirrel or two. Sit back, relax, and prepare to unplug in style! 

Our cabins come with everything you need to spend 2 days offline in nature. And no, we don't mean Alex Supertramp type.

The cabins have electricity and hot running water, an ensuite bathroom with toilet and hot shower, comfortable queen bed with linen bedding, well equipped kitchen and kitchen supplies, a wood burner and air conditioning for the summer months.

We'll also provide you with bath towels and toiletries.

Last but not least, you'll have plenty of surprise activities to help you get offline and spend some really fun quality time throughout your stay.

You'll feel like in a luxury hotel, only way cooler because you're out there in nature.

Absolutely, but with a twist! Our cabins are designed to give you an offline experience, so we keep things minimal yet always comfortable. Solar power provides enough electricity for your essentials. Enjoy a hot shower with our delightful shampoo and body wash – a perfect blend of nature and comfort. 

Staying cool is a breeze in our cabins. Designed with plenty of windows for natural ventilation, you’ll enjoy refreshing airflow all day. And never fear, on those hot summer days, our solar-powered air conditioner kicks in to keep you comfortable.

If the feeling of being remote out there scares you a little, breathe - our cabins strike the perfect balance, off-grid enough so you don't see or hear any signs of civilisation, but not so far that you’re completely cut off. They're inserted in private land and are a safe, secluded space handpicked by us (and trust us, we're picky on this!). 

You won't see anyone else during your stay (that's a key part of the experience) but you will feel safe and protected. 

They are quickly reachable after a tiring day of work in the city, just 1hr away from Lisbon, and most cars can easily get there.

Since you’ll be diving into nature, be prepared for some rough or muddy paths. Most cars can get there easily, but if you're precious about yours, maybe swap it with that friend who doesn't mind his car getting dirty.

We'll send you arrival instructions close to your escape date. Remember to follow these closely – GPS might send you on a wild goose chase. Always park in the designated area and not right at the cabin (you don't want memories of the city life runinig your peace, huh?).

This is an offline experience, but unless you're comfortable navigating with a map, your phone will be handy to get you to the right spot. At arrival we will give you a safe place to store it away. Bring comfy clothes, yummy food and your favourite book, and you're all sorted. If you're more on the "I like a proper packing list" side - head to this page:

https://www.sollo.life/what-to-bring

Absolutely no preparation required. Although if your phone addiction is level critical, maybe start by leaving your phone at home for a 5-minute walk and see if you can still breathe. Jokes aside, the experience will be epic and we will provide you with plenty to keep you happy while you're there.

Check-in is automated so you won't see anyone. 

Check-in from 3pm, and check-out is at 11 AM. 

If you’re leaving on a Sunday, you can extend your stay until 6pm with a late check-out option.

We get it, we're big fans of starring into the fire with a glass of wine in hand. All our cabins come with a wood burner which you can (and should) definitely use during the cold months. Since our spots are nestled right in the heart of nature, outdoor open fires are permitted in designated areas. But don’t worry, we’ll let you know in the cabin’s house manual if you can spark up a campfire in the provided fire pit. Safety first, marshmallows second! 

Absolutely. If you can sleep comfortably with your little one on a queen bed then they're very welcome. They willl make your nature offline escape extra special and reap the benefits of spending time with you outdoors. So yes, bring them along for your adventure.

At the moment we don't have pet-friendly cabins unfortunately. But don't worry, we also believe the great outdoors are the perfect place to spend quality time with your pets so we're working on having cabins where you can safely take your pet on the adventure.

We get it – life happens and plans can change. While we strive to be flexible with booking amendments, read below our conditions: 

  • up to 28 days before check-in: cancel, change dates, or convert your booking amount into a voucher free of charge.
  • less than 28 days before check-in: as standard policy we won't be able to cancel or change the dates of your booking. But always shoot us an email and we'll try to acommodate your request.

We also highly recommend purchasing travel insurance. This can cover you if you need to cancel less than two weeks before check-in, as we’re unable to offer cancellations or changes within this timeframe. Travel insurance can also cover health or family-related issues.

Yes we do. On most dates, you can lock in your booking with only a 25% deposit if your stay is more than two weeks away. Simple, easy, and stress-free! 

We’re always on the hunt for stunning locations that can welcome offline seekers.

If you’re interested in joining our network and sharing your beautiful spot with the world, drop us a line at hello@sollo.life